Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Prompt shipping and expert packing
Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer an array of shipping services. Our warehouse personnel are well educated and will package the goods according to the exact and precise specifications. Your products will go through an extensive inspection and will be adequately secured before being delivered. Every day we ship thousands of packages to clients from all over the world. The fact that we're determined to become the largest online retailer in the world is obvious. The warehouses and centers of distribution are located in Europe, as well as the USA.
Note: Orders that include more than one item will be assigned a processing date according to the item.
Before shipping We will examine thoroughly the items you've purchased. The majority of orders will be shipped within 48 hours. The delivery time is between 3-7 working days.
Returns
We don't manage the stock in our warehouse or factory. Stocks are subject to change at any moment. Be aware that your order may be out of stock once your order has been made.
Our policy is valid for a period of 30 days. We will not exchange or refund your order when it's been 30 days from the date of purchase.
For your item to be eligible for return it must be in its original packaging, unopened and in the same state as you received it. You must have the item in the original packaging.
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