Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Shipping & Professional Packing
Due to our long-term partnership with UPS, FedEx, DHL and many other leading global carriers, we can offer a variety of shipping options. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Your products will go through a thorough inspection and be securely secured prior to being shipped. Every day we ship hundreds of packages to our customers across many countries. This is an indication of our commitment to be the largest online retailer worldwide. The distribution centers and warehouses distribution are situated in Europe and the USA.
Note: Orders with more than one item are assigned a processing period in accordance with the item.
Before shipping, we will examine thoroughly the items you have ordered. The majority of orders are delivered within 48 hours. The delivery time will be between 3-7 working days.
Returns
Stock is dynamic. It's not completely managed by us, since we have multiple entities, including the factory and our storage. The actual inventory can be changed at any time. You may not receive your purchase after it's been placed.
Our policy lasts 30 days. However, if thirty days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.
In order for your item to be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. It must also be in the original package.
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