Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$20.00 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Prompt Delivery and professional packaging
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer various shipping options. Our warehouse staff are highly trained and will pack your products in accordance with our exact and accurate specifications. Prior to shipping your items will be carefully inspected and secured. Each day, we ship to thousands of customers across different countries. This shows our commitment to be the largest online retailer on the planet. Both Europe as well as the USA have distribution and warehouse centers.
Note: Orders containing more than one item are assigned a specific processing period dependent on the particular item.
Prior to shipment, we inspect the ordered items carefully before shipping. The majority of orders are delivered within 48 hours. Expected delivery time is between 3-7 days.
Returns
The inventory is constantly changing and we are unable to completely manage it due to the fact that multiple parties are involved, which includes our warehouse and factory. The actual inventory may fluctuate at any time. Please be aware it's possible your order could be unable to fill when you have placed the order.
Our policy is for 30 days. If thirty days have passed after you bought your item, we cannot provide a refund or exchange.
In order to be eligible for a refund your item must be in good condition and in the same state as when you received it in. The item must be in the original packaging.
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