Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$19.99 |
Fast Shipping and Professional Packing
We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and exact specifications. Prior to shipping, your goods are thoroughly inspected and secured. Everyday, we send to thousands of clients in multiple countries. This is an indication of our commitment to be the largest online retailer globally. Warehouses and distribution centers can be located throughout Europe as well as in the USA.
Orders with more than 1 item are assigned processing times for each item.
We will inspect each and every one of the products before they are shipped. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Stock is dynamic, and not fully managed by us because of the involvement of multiple parties including the factory and our warehouse. The stock can change at any time. It is possible that your order is out of stock once the order has been placed.
The policy is for 30 days. If 30 days have passed in the past since you purchased and we are unable to offer you a return or exchange.
You are able to return an item in the event that it is not used and still in the same condition when you first received it. It must also be returned in its original packaging.
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