Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$20.00 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Shipping and Professional Packing
We offer a broad range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Prior to shipping, your goods will be thoroughly inspected and secured. We deliver to thousands of customers each day across multiple countries. This is a sign of our determination to be the largest online retailer on the planet. The warehouses and centers for distribution are located in Europe and the USA.
Note: Orders that contain more than one item are assigned a processing period according to the item.
Before shipping, we will examine the items ordered thoroughly. Most orders are delivered within 48 hours. The delivery estimate is between 3-7 days.
Returns
Stock is dynamic. It's not completely managed by us, as we're involved with several parties such as the factory and our storage. This means that the actual stock could fluctuate at any moment. It's possible that your order could become unfulfilled after you place the order.
Our policy lasts for a period of 30 days. If you haven't received the product within 30 days, we are unable to offer the option of a refund or exchange.
Your item must be in its original packaging and in good condition. It must also not be used. It must also be returned in the original packaging.
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