Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Speedy Shipping and professional packaging
We offer a wide range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained to pack your goods exactly as per the specifications we provide. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day in a variety of countries. This shows that we're committed to being the largest online retailer in the world. The distribution centers and warehouses distribution are in Europe and the USA.
Note: Orders containing more than one item are assigned a specific processing time based on the individual product.
Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. Most orders are shipped within 48 hours. The delivery time should be between 3-7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us because of the involvement of many different parties, such as the factory and our warehouse. Actual stock levels may fluctuate at any time. It is possible that stocks could be depleted after your order has been processed.
The period of time is 30 days. However, if the 30 days have elapsed from the date you purchased the item, we cannot offer you a return or exchange.
To be eligible for a refund the item must be unused and in the same state as when you received it. It should also be in the original packaging.
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