Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$20.00 |
Prompt shipping and expert packing
We provide a variety of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack every item to our exacting requirements. Before shipment, all items are thoroughly inspected and safely secured. Every day, we deliver to thousands of customers across many countries. This shows our commitment to become the biggest online retailer on earth. The warehouses are located situated in Europe as much as they are in the USA.
Note that orders containing multiple items are given a processing time according to the specific item.
Before shipping, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. It is expected that delivery will take between three and seven days.
Returns
Due to multiple parties which include the factory as well as the warehouse, we cannot fully manage stock. The stock can change at any moment. Please understand it may happen that your order is out of stock once your order has been made.
The policy is for 30 days. We are unable to return or exchange your purchase after 30 days since you purchased it.
The item must not be used, and it must be in its original condition. It should also remain in the original packaging.
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