Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$20.00 |
Prompt shipping and expert packing
We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel will pack every item to our exacting specifications. Your items are carefully inspected and properly secured before shipping. We deliver to hundreds of thousands of customers each day across different countries. This is a sign of our determination to becoming the largest online retailer on the planet. We have distribution centers as well as warehouses across Europe and the USA.
Note: Orders containing more than one product are assigned a particular processing time, dependent on the particular product.
Prior to shipment, we will conduct a thorough inspection of the items you've ordered. The majority of orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The stock is dynamic and we do not completely manage it because several parties are involved, which includes our factory and warehouse. The actual stock can change at any moment. Please be aware it's possible your order could become unfulfilled once you've placed your order.
Our policy is valid for 30 days. If you haven't received the product within the 30 days period, we are not able to issue the option of a refund or exchange.
You are able to return an item if it is unused and in the same state as when you received it. It should also be in the original packaging.
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