Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+$20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Prompt shipping and expert packing
We offer a wide range of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained to package your goods precisely according to the specifications we offer. Your products will be subjected to a thorough examination and will be safely packaged prior to being shipped. Each day, we ship to thousands of customers in multiple countries. Our determination to be the biggest online retailer worldwide is demonstrated by this. The distribution centers and warehouses distribution are in Europe, as well as the USA.
Please note that orders with more than one item are subject to a processing period that is based to the particular item.
Before shipping, our team will perform an exhaustive inspection of the products you have ordered. The majority of orders are shipped within 48 hrs. The estimated delivery time is 3 to 7 days.
Returns
The inventory is always changing, and is not completely managed by us because of the involvement of several entities, including the factory as well as our warehouse. The stock can change at any time. Please be aware that it's possible that your order could run out of stock even after you have made the order.
Our policy is valid for a period of 30 days. We cannot return or exchange your purchase when it's been 30 days from the date of purchase.
To be eligible for a refund the product must be unopened and in the same condition that you received it in. The item must be returned in its original packaging.
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