Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Shipping and Professional Packing
Our long-standing relationships with UPS FedEx DHL and other international carriers allows us to offer an array of shipping services. Our warehouse staff are highly trained and will pack your products in accordance with our exact and precise specifications. Your goods are thoroughly checked and securely secured prior to shipment. We ship to thousands customers every day across multiple countries. This is a sign of our determination to be the largest online retailer on earth. Both Europe as well as the USA have distribution and warehouse centres.
Note: Orders containing multiple items will have a different processing period for each item.
Prior to shipping We will inspect thoroughly the items you have ordered. The majority of orders are shipped within 48-hours. The expected delivery time is between 3 and 7 days.
Returns
The stock is constantly changing and not fully managed by us because of the involvement of many parties including the factory and our warehouse. The stock levels may fluctuate at any time. You may not receive your order after it has been placed.
The period of time is 30 days. However, if the 30 days have elapsed since you purchased your product, we are unable to give you a refund or exchange.
You are able to return a product in the event that it is not used and still in the same condition as when you received it. It must also be returned in the original packaging.
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