Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$20.00 |
Prompt Shipping and professional packaging
Due to our longstanding partnership with UPS FedEx DHL and other top global carriers, we are able offer a variety shipping options. Our warehouse staff are expertly trained and will wrap your goods in accordance to our exact and precise specifications. Your goods are thoroughly checked and secured properly prior to shipping. We ship to thousands of customers every day across multiple countries. This shows our commitment to be the largest retailer online in the world. Both Europe as well as the USA have distribution and warehouse centers.
Note: Orders with more than one item are assigned a specific processing time, dependent on the particular item.
Prior to shipping, our team will perform an exhaustive inspection of the products you have ordered. Today, the majority orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us because of the involvement of multiple entities, including the factory as well as our warehouse. Stock levels can fluctuate at any given time. It is possible that your order will be out of stock when the order is placed.
Our policy runs for a period of 30 days. If you haven't received your item within the 30 days period, we're not able to issue either a return or exchange.
You are able to return an item in the event that it is not used and in the same condition as when you received it. The item must be in its original packaging.
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