Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$20.00 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Quick Shipping and Professional Packaging
Thanks to our longstanding association with UPS FedEx DHL and other leading global carriers, we are able offer a variety shipping options. Our warehouse employees will pack all goods to our exacting specifications. Your items are carefully inspected and securely secured prior to shipment. Everyday, we send to thousands of clients in different countries. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe as well as the USA have distribution and warehouse centres.
Please note that orders with multiple items are subject to a processing period that is based to the specific item.
We will thoroughly inspect all items ordered before shipping. Currently, most orders are shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.
Returns
Due to the multiple parties involved which include the factory as well as the warehouse, we're unable to fully manage stock. Stock levels can fluctuate at any moment. Be aware that it's possible that your order could run out of stock even after you have made the order.
Our policy is valid for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a refund or exchange.
The item cannot be used and in its original condition. It should also be returned in the original packaging.
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