Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size：
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$19.99 |
Prompt Shipping and Professional Packing
Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer a range of shipping services. Our warehouse staff will package each item according to our strict specifications. Before shipping, all goods are thoroughly inspected and secured. Everyday we deliver thousands of packages to customers across many countries. The fact that we're dedicated to becoming the largest online retailer in the world is evident. Warehouses and distribution centers can be located in Europe as well as in the USA.
Note that orders containing more than one item will be given a processing time according to the specific item.
Prior to shipping Our team will conduct an extensive inspection of the items you purchased. The majority of orders will be shipped within 48 hours. The expected delivery time is between 3 and 7 days.
Returns
Due to multiple entities which include the factory as well as the warehouse, we are unable to completely manage our stock. The actual levels of stock can change at any point. Please be aware it's possible your order could be unable to fill when you have placed the order.
Our policy lasts for 30 days. If it's been more than 30 days since the date you bought the item and we're unable to offer you a complete refund or exchange.
You can only return a product in the event that it is not used and in the same state as when you received it. The item must be returned in its original packaging.
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