Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Speedy Delivery and professional packaging
We provide a variety of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will package your items in accordance with our exact and exact specifications. Prior to shipping, your goods will be carefully inspected and secured. We ship to thousands of customers every day from all over the world. This shows that we're committed to be the largest retailer online in the world. The warehouses and centers for distribution are located in Europe, as well as the USA.
It is important to note that orders with multiple items are given a processing time according to the specific item.
Before shipment, all ordered products will be thoroughly inspected. Most orders are delivered within 48 hours. Expected delivery time is between 3 and 7 days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The stock can change at any time. It is possible that your order will be out of stock once the order is placed.
Our policy lasts for 30 days. If it's been longer than 30 days since you purchased your item, we unfortunately can't give you a full exchange or refund.
You are able to return an item if it is unused and still in the same state as when you first received it. The item should be in the original packaging.
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