Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Prompt Delivery and Professional Packaging
Our long-standing partnership with UPS FedEx DHL and other carriers around the world lets us offer an array of shipping services. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and exact specifications. Your products will be subjected to an extensive inspection and be properly packaged prior to being shipped. Each day, we ship to thousands of customers in many countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. Warehouses and distribution centers are found in Europe as well as in the USA.
Note: Orders containing multiple items will have a separate processing time for each item.
Prior to shipment, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hrs. Expected delivery times are between 3-7 days.
Returns
Due to multiple entities, including the factory and the warehouse, we are unable to fully manage stock. The actual stock can be changed at any time. It's possible that the stock may run out after the order has been made.
Our policy is valid for 30 days. If you haven't received your item within 30 days, we're unable to offer either a return or exchange.
To be eligible for a refund your item must be in good condition and in the same condition as you received it in. It must also be returned in the original packaging.
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