Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Prompt Shipping and professional packaging
We can offer a variety of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Before shipping, your goods will be carefully inspected and secured. We deliver to thousands of customers each day from multiple countries. This is a sign of our dedication to being the biggest online retailer in the world. These warehouses are in Europe in the same way as they are in USA.
Note: Orders that contain more than one item are assigned a processing time depending on the item.
We will thoroughly inspect all products before they are shipped. Most orders today are shipped in 48 hours. It is expected that delivery will take between 3 and seven days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. The actual inventory can change at any moment. It's possible that the stock may run out after your order has been processed.
The period of time is 30 days. If you haven't received the product within the 30 days period, we are unable to offer a refund or an exchange.
Your item must be in its original packaging and not be used. It must also still be in its original packaging.
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