Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+20.00 |
Speedy Delivery and Professional Packaging
Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your products will be subjected to an extensive inspection and be safely packaged prior to being delivered. Every day, we deliver to thousands of customers across different countries. Our determination to be the largest online retailer in the world is shown by this. The warehouses are located situated in Europe in the same way as they are in USA.
Orders that include more than one item are assigned processing times according to each item.
We will thoroughly inspect all products before they are shipped. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.
Returns
Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Actual stock levels may fluctuate at any moment. It's possible that the inventory could run out once your order has been placed.
Our policy lasts for thirty days. If you don't receive your item within the 30 days period, we're not able to provide the option of a refund or exchange.
In order to be eligible for a refund, your product must be unopened and in the same condition as when you received it. The item must be returned in its original packaging.
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