Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+$20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Fast Shipping and professional packaging
We are able offer many shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly educated to pack your items exactly according to the specifications we provide. Before shipping the goods are carefully inspected and secured. Every day, we send thousands of packages to customers across many countries. This is a sign of our determination to become the largest online retailer globally. We have distribution centers and warehouses located in Europe and in the USA.
Note: Orders with more than one product are assigned a particular processing time, depending on the specific product.
Before shipping the items, our staff will carry out an extensive inspection of the products you ordered. Most orders are now shipped within 48 hrs. The delivery time will be between 3-7 days.
Returns
The stock is constantly changing. It is not managed entirely by us since we are involved with multiple parties such as the factory and our storage. The stock can change at any time. It is possible that your order will be out of stock once your order has been made.
Our policy is valid for a period of 30 days. If the 30 days have elapsed since you purchased your item, we cannot provide a refund or exchange.
You can only return a product in the event that it is not used and in the same state as when you received it. The item should be in its original packaging.
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