Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+$20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Prompt Delivery and Professional Packaging
We provide a variety of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will package your items according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of customers each day across multiple countries. This is a sign of our determination to be the largest online retailer in the world. There are distribution centers and warehouses located in Europe and the USA.
Orders that contain more than one item are assigned processing periods for each item.
Before shipping, we will examine the items ordered carefully before shipping. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
We are not able to control the inventory in our warehouse and factory. Stock levels can fluctuate at any moment. Please be aware that it is possible that your order could be out of stock after you have made the order.
Our policy lasts 30 days. If you don't receive the product within the 30 days period, we are unable to offer a refund or an exchange.
You can only return an item in the event that it is not used and still in the same condition as the day you received it. You must have the item in the original packaging.
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