Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$20.00 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Quick Shipping and Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly educated to pack your items exactly according to the specifications we provide. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands of customers every day across multiple countries. This shows our commitment to become the biggest online retailer on earth. Warehouses and distribution centers can be located throughout Europe and the USA.
Please note that orders with more than one item are given a processing time according to the specific item.
Before shipping, our team will perform a thorough inspection on the products you have ordered. Most orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Due to the multiple parties involved such as the factory and the warehouse, we cannot effectively manage inventory. The stock can change at any time. It's possible that your order will be unable to fill once you've placed your order.
Our policy is valid for 30 days. If thirty days have passed from the date you purchased the product, we are unable to give you a refund or exchange.
The item should not be used and in its original condition. The item must be returned in its original packaging.
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