Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Professional packing and fast shipping
Our long-standing relationship with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse personnel will pack each item according to our strict requirements. Before shipment, all items are carefully examined and secured. We deliver to hundreds of thousands of customers every day in different countries. This is an indication of our dedication to being the largest online retailer worldwide. We have distribution centers and warehouses across Europe as well as the USA.
It is important to note that orders with multiple items are given a processing time according to the specific item.
Before shipping, our team will perform an extensive inspection of the products you have ordered. Most orders are shipped within 48 hours. Expected delivery times are between 3 and 7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us because of the involvement of many different parties, such as the factory and our warehouse. The stock levels may fluctuate at any moment. Please understand it may happen that your order is out of stock once your order has been made.
Our policy is valid for 30 days. If it's been more 30 days since you bought the item, we unfortunately can't give you a complete exchange or refund.
Your item should be in its original packaging and in good condition. It must also not be used. The item should be in the original packaging.
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