Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Shipping with Professional Packaging
Due to our longstanding partnership with UPS FedEx DHL, and other top international carriers, we are able to offer a variety shipping options. Our warehouse staff are extremely skilled and will package your goods in accordance to our precise and exact specifications. Your goods are thoroughly checked and properly secured before shipping. We ship to thousands clients each day across multiple countries. This shows our commitment to be the largest online retailer in the world. Warehouses and distribution centers can be located throughout Europe and the USA.
Note that orders containing more than one item are processed according to the specific item.
We will thoroughly inspect all items before sending. Most orders are now shipped within 48 hrs. The delivery time should be between 3 and 7 working days.
Returns
The stock is dynamic and we cannot completely manage it due to the fact that many parties are involved, which includes our warehouse and factory. Stocks are subject to change at any moment. Be aware that your order is out of stock when your order has been made.
The policy is 30 days. If you don't receive your product within the 30 days period, we are unable to offer a refund or an exchange.
In order to be eligible for a refund, your item must be in good condition and in the same state that you received it in. It should also be returned in its original packaging.
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