Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Shipping and Professional Packing
We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel will pack all goods to our exacting specifications. Before shipping, all goods will be thoroughly examined and securely secured. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to becoming the biggest retailer online in the world. Warehouses and distribution centres can be located throughout Europe as well as in the USA.
Note: Orders with more than one product will be assigned a distinct processing period depending on the specific product.
Prior to shipment Our team will conduct a thorough inspection on the products you ordered. Most orders are shipped within 48 hours. The delivery time should be between 3 and 7 working days.
Returns
Due to multiple entities which include the factory as well as the warehouse, we cannot completely manage our stock. The actual stock can fluctuate at any time. You may not receive your order once the order has been made.
Our policy is valid for a period of 30 days. However, if 30 days have passed since you purchased your item, we cannot offer you a return or exchange.
In order to be eligible for a return your product must be unopened and in the same condition as when you received it. The item should be returned in its original packaging.
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