Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$20.00 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Professionally packed and fast shipping
Our long-standing relationship with UPS FedEx DHL and other international carriers allows us to offer various shipping options. Our warehouse personnel will pack each item according to our strict specifications. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day from all over the world. This shows how we're dedicated to be the largest retailer online in the world. The warehouses and centers of distribution are located in Europe, as well as the USA.
Orders with more than one item are assigned processing periods according to each item.
Prior to shipping Our team will conduct an extensive inspection of the items you purchased. Most orders are now shipped within 48 hrs. The delivery time varies between 3-7 days.
Returns
The inventory is constantly changing and we cannot fully manage it due to the fact that multiple parties are involved, including our factory and warehouse. The actual levels of stock can change at any point. It's possible that you may not receive your purchase after the order has been made.
Our policy is for 30 days. If you don't receive the product within 30 days, we are unable to offer a refund or an exchange.
The item must not be used, and it must be in the original packaging. The item should be in its original packaging.
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