Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+$20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Fast Shipping & Professional Packing
We provide a variety of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel will pack all goods to our exacting requirements. Your items will undergo a thorough inspection and be properly secured before they are delivered. Everyday we deliver hundreds of packages to our customers across many countries. This is a sign of our determination to become the biggest online retailer in the world. The warehouses are located situated in Europe in the same way as they are in the USA.
Note: Orders with more than one item will be assigned a separate processing period for each item.
Prior to shipment, we examine the items ordered carefully before shipping. Today, the majority orders will be sent within 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
The stock is dynamic and we do not completely manage it because of the fact that many stakeholders are involved, including our factory and warehouse. The actual inventory may change at any moment. It is possible that the stock may run out after the order has been made.
Our policy lasts for a period of 30 days. If you have passed 30 days without a trace since the purchase, unfortunately we can't offer you a return or exchange.
In order to be eligible for a refund your item must be unused and in the same state as you received it. You must have the item in its original packaging.
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