Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Color | Picture Color, Custom Color |
|---|---|
| Rush Service | No Rush, With Rush+$20.00 |
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
Quick Shipping and Professional Packaging
Because of our long-standing relationship with UPS FedEx DHL and other leading international carriers, we are able to offer a variety shipping options. Our warehouse staff are educated to pack your items exactly according to the specifications we provide. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day across multiple countries. This shows how we're dedicated to be the largest retailer online in the world. Both Europe and the USA have warehouses and distribution centers.
Note: Orders with more than one product are assigned a specific processing period based on the individual item.
Prior to shipment We will examine thoroughly the items you have ordered. The majority of orders will be delivered within 48 hours. Delivery time ranges between 3-7 days.
Returns
The stock is constantly changing. It's not completely managed by us, as we have multiple entities, including the factory and our storage. This means that the actual stock could change at any time. It is possible that you will not receive your order after it has been placed.
Our policy lasts for 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a full refund or exchange.
In order to be eligible for a refund the item must be unused and in the same state that you received it in. The item must be in the original packaging.
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