Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $19.99 more. If you do not need rush order service, please ignore this.
| Rush Service | No Rush, With Rush+$19.99 |
|---|---|
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
| Color | Picture Color, Custom Color |
Fast Delivery and Professional Packaging
Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse staff are highly skilled and will pack your items according to our exact and precise specifications. Before they are shipped the goods are thoroughly examined and secured. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to become the biggest online retailer on earth. The warehouses are located situated in Europe as much as they are in the USA.
Note: Orders with more than one item are assigned a processing period in accordance with the item.
Before shipping, we will examine the items ordered thoroughly. Today, the majority of orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
Due to multiple entities such as the factory and the warehouse, we cannot completely manage our stock. The levels of stock can change at any time. Be aware that your order may be out of stock once the order is placed.
The policy is 30 days. If 30 days have gone by since your purchase however, we're unable to give an exchange or refund.
You can only return a product if it is unused and in the same condition as when you first received it. You must have the item in its original packaging.
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