Customized service and Rush order are available.
For custom-made color, please leave the color number before the color chart to us.
For custom-made size, please leave us your following size:
Bust: ___ Waist: ___ Hips: ___ Hollow to floor___ Height:___
There is a box where you can leave us information when you check out.
Generally Processing Time:
- Tailoring Time: 14-17 natural days
- Shipping Time: 3-7 natural days
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days.
Rush Order Service
For rush order, dress will be finished within 10 natural days, and then 3-5 natural days for shipping, so, there only need 13-15 natural days to get your dress if you place order now, rush order fee is $20.00 more. If you do not need rush order service, please ignore this.
| Size | Custom Size, US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16, US 16W, US 18W, US 20W, US 22W, US 24W, US 26W |
|---|---|
| Color | Picture Color, Custom Color |
| Rush Service | No Rush, With Rush+$20.00 |
Prompt shipping and expert packing
We offer a wide range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to pack your goods precisely according to the specifications we provide. Your items will undergo a thorough inspection and be securely secured prior to being delivered. Every day, we send thousands of packages to clients across many countries. The fact that we are dedicated to becoming the largest online retailer in the world is obvious. Warehouses and distribution centers are found in Europe as well as the USA.
Note: Orders with more than one item are assigned a processing time according to the item.
Before shipment, all ordered items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between 3 and 7 days.
Returns
The stock is constantly changing. It's not completely managed by us, since we are involved with multiple parties such as the factory and the storage. The levels of stock can change at any moment. It is possible that the stock may run out after your order has been processed.
Our policy is valid for a period of 30 days. If you don't receive your product within the 30 days period, we are unable to offer a refund or an exchange.
For your item to be returned the item must not be opened and in the same state as you received it. The item must be returned in the original packaging.
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